Hi folks, I had a strange situation occur in 2021 when I had a Dell precision laptop sent back from a warranty repair unrepaired after someone impersonated me on the phone with Dell. I had purchased this machine new from their website bout 6 months earlier and had locked myself out of the BIOS, but also had suspicion that the machine had been compromised by a firmware level rootkit.
I found that it was running RTOS kernel version 10.0.1 as discovered in the About sub-menu, under the UEFI configuration menus.
At the time this struck me as quite strange as what would a reduced function IOT kernel be doing on full function laptop hardware? When I searched for that I found no hits on Dell’s website and found only this website showing it was 2017 Amazon licensed…
Dell sent out a third-party contractor to replace the main board and hard drive, and the new mainboard also was using this version.
Does anyone know if RTOS is used on other laptops as a BIOS/UEFI? Any feedback is appreciated.