…but it hasn’t arrived at my email yet, what do I do?
I bought it 4 days ago BTW, and already sent an email to xxxx@ xxxx.org
Sorry to here you have had a problem receiving your documents. I have been out of communication for a few days so, while a colleague has graciously been sending out the documents on my behalf, I will not have seen your email request.
Normally missing emails turn out to have been filtered or blocked somewhere along the line, so I guess this is what will have happened in this case. In any case, I will ensure it gets sorted as soon as possible.
If there is an issue with Hotmail recieveing the file, maybe you could send it to this other address: email@example.com
PS. If you need some kind of receipt, tell me what should I send you